**Special note: Our production team is on Holiday from the 15th of January '20 to the 25th. Orders placed around those days will be manufactured afterwards. Thank you for your patience**
All of our products come with a 10-year product warranty. For more information on our KittySensations warranty, please refer to our FAQs.
Additionally, you always have the option to reconsider and return your cat accessory for 60 days after your purchase. We will then refund your money - no questions asked.
We are also committed to providing the best customer experience, from placing your order, to the piece(s) arriving at your doorstep. Here at each step of the process, you can always reach out and we will get back to you within 24 hours. On top of our free and insured shipping, we offer a 30-day return policy. Please allow 3-4 weeks for production + shipping due to the high demand of this piece. Certain countries like Brazil or Guatemala can take up to 60 days for shipping.