Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Products with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact Maria Schneider at: maria(at)kittysensations.com. She is responsible for Customer Care and will personally find a solution for you.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send Maria an email at maria(at)kittysensations.com and send your item to the address she will provide.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, please email Maria at maria(at)kittysensations.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Win exclusive cat jewelry
Cat Photo Contest!
Send us a picture of your cat for a chance to win two of our signature Custom Cat Necklace, Bracelet, or Keychain
Calling all feline enthusiasts! We have something truly delightful and, dare we say, "purr-fect" for you. KittySensations is holding an enchanting Cat Photo Contest. This unique event is for all cat lovers who believe their furry companions are worthy of the limelight. You're just a whisker away from winning exquisite cat-themed jewelry, so why not get involved?
Our Cat Photo Contest is all about sharing and celebrating the charm and character of our beloved four-legged friends. If you think your kitty has the prowess to pose, or their captivating candid clicks are magazine cover worthy, then this contest is for you.
Enter by simply filling out the form below, submitting your name, email address, and most importantly, your favorite picture of your adorable cat. All entries will be showcased in a delightful gallery right here, giving everyone the opportunity to witness the array of feline fineness on display.
Whether you're a budding photographer or simply enjoy taking snaps of your pet, this contest gives you the chance to put your skills (and your cat's star power) to the test.
Now, let's talk about the prize. Prepare for your heart to skip a beat - the winning photo's owner will be rewarded with two free pieces of our signature jewelry. We're talking about our Personalized Sterling Silver Necklace, handcrafted to capture the likeness of your cat. Not just one, but two necklaces, each modeled after the pictures of your choice. These remarkable creations, usually valued at $120, will be gifted to the winner, absolutely free. Imagine flaunting a stunning piece of jewelry modeled after your favorite feline – it doesn't get any better than this!
This photo contest is open to all cat lovers in any country. All you have to do is submit a picture of your kitty, past or present. It should be of YOUR cat, and the photo should only include one kitty. The winning photo should be creative, unique, well-shot, and above all, cute! Scroll to the bottom of this page to check out some cute cat examples. The last date to enter will be midnight on June 24th, Eastern Standard Time. We'll announce the winner on June 25, 2023. By entering the contest, you consent to us sending you confirmation emails and an email if you win. One person per entry please!
Are you ready for the challenge? It's time to let your cat shine in our spectacular Cat Photo Contest. Good luck!